Lloret Turisme has renovated the tourist information point at Fenals Beach, the second most important urban beach in the destination, which has been serving visitors and residents since 4 July and will remain open until 31 August. The new module, which is open every day from 10 am to 5 pm, is fully accessible, integrated into the environment and improved with a sustainable and functional design aimed at offering a better service to users.
The structure is built from FSC-certified wood with resistant finishes and natural colours, maintaining aesthetic consistency with the rest of the municipal facilities on the beach. In addition, there is a shaded area with a table and chairs, and the entire module has been labelled with a fresher, more visible image. The manager of Lloret Turisme, Elizabeth Keegan, explains that “With this initiative, Lloret de Mar is reinforcing its commitment to quality tourist services by offering a friendly service, right on the beach, with equipment adapted to the different interests of users, who are increasingly looking for more active and healthy beaches”.
Service usage data (summer 2024)
Last year, during the same period (July and August 2024), the information point recorded 2,405 enquiries, of which 935 were in July and 1,470 in August.
Seventy-three per cent of enquiries came from abroad, with France accounting for 29% of visitors, Italy 12%, Catalonia 11%, the United Kingdom 11% and residents 6%.
In terms of profile, families were the most prominent (39%), followed by adults (33%), young people (20%) and seniors (8%).
Enquiries focused mainly on requests for brochures (21%, including maps, activity schedules and general information); urban transport, green areas and taxi services (17%); services such as maritime transport and water activities (10%); hiking, mainly the coastal paths (9%); and events such as the Outdoor Summer Festival and concerts at the spot of Santa Cristina (8%).
This initiative is part of Lloret Turisme strategy to improve the visitor experience and move towards a more sustainable and accessible model of tourism.